Wholesale
First order minimum
is $150, please provide your resale number. Subsequent order minimum is $75. Most orders ship within
24-48 hours.
Payment
We accept company check, Visa, MasterCard, and American
Express. Your first three orders must be prepaid. We do not ship COD. Please provide company info with bank and credit references if you wish
to have terms (net 30). Returned checks will be subject to bank plus
administrative fees of $30.
Shipping
Orders are insured and shipped via UPS. We do
not ship orders valued at over $50 via USPS Priority Mail, due to
inadequate tracking and insurance policies. We will
ship Fed-Ex with your Fed-Ex number. Please notify us immediately of
any damages incurred during shipping, and do save the packaging in case
UPS needs to do an inspection.
Return Policy
Satisfaction Guaranteed: If you are not
satisfied for any reason, you may return your purchase for a full refund
of the purchase price. A 15% restocking fee
will be applied towards returns unless we are notified of the return
within 15 days of receipt of goods. All returns must be received in
good (salable) condition. We recommend returning your order via a method which can be tracked and insured. Proof of shipping alone will not be adequate for refund purposes.
Errors
Return shipping charges will be credited when the return is due to our
error on our part. If you prefer, simply notify us and we will send a
UPS Call Tag for the merchandise.
Collectible Beads
Collectible Beads are always Unconditionally
Guaranteed, (no restocking fee, no time limit) if you feel we have made an error in the bead's representation.